What we're building

WebSocket-powered real-time chat widget you embed with one script tag.

All conversations in one place, visible to every team member.

Get an email when a visitor messages and nobody has replied within 1 minute.

Browser push alerts so you never miss a message even when the tab is in the background.

See who is on your site right now, their location, and what page they're on.

Watch visitors compose their message in real time, before they hit send.

Save and reuse your most common answers with a single click.

Optionally collect a visitor's name and email before the conversation starts.

Brand colors, position, welcome message, operator avatars, and business hours.

HMAC-signed webhooks and a full REST API to pipe conversations anywhere.

Manage multiple websites from one account with separate widgets and inboxes.

Set your open hours so the widget shows the right status when you're offline.

One-time payment model with automatic plan activation after purchase.

Conversation volume, response times, resolution rates, and busiest hours — all in one view.

Label conversations (bug, sales, refund…) and filter your inbox by tag.

Automatically open the chat or send a message after a visitor spends X seconds on a page.

A profile page per visitor showing all their conversations, notes, and custom attributes.

Leave private comments on a conversation that visitors never see.

Assign conversations to specific team members and track who owns what.

Let visitors and agents attach files, screenshots, and images in the chat.

Bookmark common inbox filters (all unread, tagged 'billing', assigned to me…).

A simple help center so visitors can self-serve common answers before messaging.

Reply to a conversation directly from your email client — no need to open the dashboard.

Get new message alerts in Slack or Discord and reply without leaving your chat tool.

Connect Helpcab to 6,000+ apps via Zapier with no code required.

Load the widget script from your own domain for full white-label deployments.

Native mobile apps so you can reply to visitors from your phone without the browser.

Send targeted one-off emails to segments of past visitors or contacts.

Ask visitors to rate a conversation after it's resolved.

See the visitor's screen in real time to diagnose issues faster.

Escalate a chat to a quick video or voice call without leaving Helpcab.

Optionally let AI suggest a reply draft — you review and edit before sending.

Pass any data from your app (plan, user ID, ARR) and see it alongside each visitor.